Privacy Practices

PRIVACY STATEMENT

At Cypress Innovative Breast Care Center, we understand that your health information is deeply personal, and we are committed to protecting it with the highest level of care. This notice explains how we safeguard your information, how we use it to support your care, and the rights you have in managing it, as required by federal and state privacy laws. Our goal is to ensure you feel informed, respected, and confident in how your breast health information is stewarded.

WHAT INFORMATION WE COLLECT

We collect information needed to provide safe, accurate breast imaging care and to meet federal and state requirements. This includes:

Personal details — your name, address, phone number, email, date of birth, and emergency contact information.
Medical information — your medical history, breast health history, prior imaging studies, medications, allergies, and information we receive from your referring provider.
Imaging records — mammograms, ultrasounds, biopsies, reports, and comparison studies from other facilities.
Insurance and billing information — your insurance plan, policy numbers, authorization details, and information needed to verify coverage and process claims.
Demographic and statistical information — such as age, sex, and other data required for quality reporting, cancer registries, and public health programs.
Communication preferences — how you prefer we contact you (phone, text, mail), and any privacy requests you make.
Technical and security information — limited information collected when you use our patient portal or digital forms, such as device type or login activity, to protect your account and ensure secure access.

We may receive information directly from you, from your healthcare providers, or from other imaging centers when prior studies are needed for comparison. We use this information only as permitted by law and as necessary to support your care.

HOW WE USE YOUR INFORMATION

Care for you: includes performing imaging, reviewing prior mammograms, and sharing results with your doctor or coordinating your care with other healthcare providers.
Bill your insurance: We use your information to check coverage and process claims.
Improve our services: This includes quality checks, staff training, and making sure your care is safe and accurate.
Operations: We use information for quality improvement, audits, accreditation, and staff training.

We do not and will not sell your information.

YOUR RIGHTS

You have important rights regarding your health information. These rights are protected under federal and state privacy laws, and we honor each request with care and professionalism.

Right to Access — You may see or get a copy of your medical records, including mammogram images, reports, and other health information we maintain. You may request paper or electronic copies, and you may ask us to send records to another provider or person of your choosing.
Right to Request Corrections — If you believe information in your record is incorrect or incomplete, you may ask us to correct it. If we cannot make the correction, we will explain why in writing.
Right to Request Confidential Communications — You may ask us to contact you in a specific way (for example, calling only your cell phone or sending mail to a different address). We will accommodate reasonable requests.
Right to Request Restrictions — You may ask us not to use or share certain information for treatment, payment, or healthcare operations. While we are not required to agree to most restrictions, we must honor your request not to share information with your health plan if you pay for a service in full out of pocket.
Right to an Accounting of Disclosures — You may request a list of certain times we have shared your health information, who we shared it with, and why. This list does not include disclosures for treatment, payment, or healthcare operations.
Right to Choose a Personal Representative — You may choose someone to act on your behalf regarding your health information. We will verify their authority before sharing information.
Right to Receive a Paper Copy — You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.
Right to Be Notified of a Breach — You will be notified promptly if a breach occurs that may have compromised the privacy or security of your health information.
Right to File a Complaint — If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will never retaliate against you for filing a complaint.

We honor these rights in accordance with federal and state law and will guide you through any option you choose to request.

YOUR CHOICES

You may tell us your preferences about how your information is shared and how we communicate with you. These choices apply when you give us direction or when the law allows you to decide.

Sharing with family or caregivers — You may tell us whether we may speak with a family member, caregiver, or support person about scheduling, results, or your care. If you are unable to express your preferences, we may share information when it is in your best interest.
Fundraising communications — If we contact you for fundraising efforts, you may choose whether to receive these messages. You may opt out at any time.
Marketing communications — We will ask for your written permission before using your information for marketing purposes unless the communication meets specific legal exceptions. You may change your preference at any time.
Communication preferences — You may tell us how you prefer we contact you (for example, by cell phone, email, or mail). We will honor reasonable requests.

These choices allow you to stay in control of how your information is used in situations where the law gives you the option.

If you are unable to tell us your preferences (for example, during an exam), we may share information if it is in your best interest.

SPECIAL CARE FOR BREAST IMAGING INFORMATION

Because breast imaging is highly sensitive and essential to your health, we take additional steps to protect your information and ensure it is used appropriately and securely.

Restricted access — Only staff directly involved in your care, quality assurance, or required clinical review may access your breast imaging studies. Access is monitored and logged to ensure appropriate use.
Secure imaging systems — Your mammograms, ultrasounds, and other breast imaging studies are stored in secure, accredited medical imaging systems designed to protect your information and maintain image quality for accurate comparison.
Careful sharing of prior studies — Prior mammograms and related imaging are requested and shared only when needed for comparison or clinical decision making. We follow strict protocols to ensure these records are transferred securely.
Private communication of results — Imaging results are communicated privately and securely. We honor your preferences and take care to ensure sensitive information is shared only with you or those you authorize.
Enhanced safeguards for digital transmission — When images or reports must be sent electronically, we use encrypted, secure transmission methods that meet federal and state privacy requirements.

These additional protections reflect our commitment to providing the highest standard of breast imaging care while maintaining the privacy, dignity, and trust you deserve.

WHEN WE MAY SHARE INFORMATION

We may use or share your health information without your written permission when required or allowed by federal or state law. When we do, we share only the minimum necessary information.

Public health reporting — We may share information with public health authorities for purposes such as reporting breast cancer diagnoses, submitting data to cancer registries, tracking diseases, or preventing or controlling health risks.
Health oversight activities — We may share information with agencies that oversee healthcare systems and compliance, including the FDA, MQSA inspectors, state health departments, and other regulatory bodies that audit imaging facilities.
Legal requirements — We may disclose information in response to court orders, subpoenas,
warrants, or other lawful requests. When allowed, we will notify you before sharing.
Law enforcement purposes — We may share information with law enforcement when required, such as locating a missing person, reporting certain injuries, or responding to legal processes.
Serious threats to health or safety — We may share information to prevent or reduce a serious and imminent threat to your health or safety or the health or safety of others.
Workers’ compensation — We may share information as required to comply with workers’
compensation laws or similar programs that provide benefits for work related injuries or illness.
Research purposes — We may use or share information for approved research when permitted by law or when an Institutional Review Board has reviewed the project and ensured patient protections.
Facility operations and quality programs — We may share information for quality assurance,
accreditation, audits, and other activities that ensure safe and accurate breast imaging care.

OUR RESPONSIBILITIES

We take our legal and ethical responsibilities seriously. As a healthcare provider, we are required by federal and state law to protect the privacy and security of your health information.

Maintaining privacy and security — We must protect your health information and maintain
safeguards that meet federal and state privacy and security standards.
Providing this notice — We must give you a clear explanation of how we use, share, and protect your information, and we must follow the practices described in this notice.
Using and sharing information appropriately — We may use or disclose your information only as allowed by law, and only for purposes such as treatment, payment, healthcare operations, or when you give written permission.
Honoring your rights — We must respect and uphold your rights regarding your health information, including access, corrections, restrictions, confidential communications, and more.
Notifying you of a breach — We must notify you promptly if a breach occurs that may have
compromised the privacy or security of your information.
Following the current notice — We must follow the terms of the notice currently in effect and will update it if our privacy practices change.
Limiting what we share — When we use or disclose your information, we must share only the
minimum amount necessary to accomplish the purpose.

If you have questions or want to use any of your rights:

CONTACT US

Privacy Officer: Robbie
Phone: 313-675-0022

Address: 22215 Cypresswood Ste. 212 Cypress TX, 77443

Email: Robbie@digitalbi.com

We are available to assist you and will respond promptly and professionally to any privacy-related concern.